Astro UI unavailable with "Invalid Authorization Code" error

Incident Report for Astro

Resolved

This incident has been resolved by Auth0.
Posted Nov 16, 2025 - 20:47 UTC

Update

Auth0 has reported they are observing full recovery at this time. We're continuing to monitor but seeing full recovery on our side as well.
Posted Nov 16, 2025 - 20:37 UTC

Monitoring

We are beginning to see successful login attempts and are continuing to monitor this issue.
Posted Nov 16, 2025 - 20:18 UTC

Identified

This issue is related to an outage in Auth0's US-3 Public Cloud. For more information on that incident please see Auth0's incident here: https://status.auth0.com/incidents/hykzwhgmgn8z
Posted Nov 16, 2025 - 20:11 UTC

Investigating

We are currently investigating an issue with the auth layer of the Astro Cloud UI. We will update this incident as we have more information. Airflow deployments and task execution is unaffected.
Posted Nov 16, 2025 - 20:06 UTC
This incident affected: Astro Hybrid (Cloud UI, Cloud API) and Astro Hosted (Cloud UI, Cloud API).
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